Terms & Conditions

By engaging with Strawberry Maple, submitting an enquiry, or booking our services, you agree to the following terms. These are intended to outline expectations and protect both parties. A full contract will be provided prior to confirming any booking.

Our Services

Strawberry Maple is a luxury wedding styling and floral design business. Our work includes visual concept design, floral installations, hire of styling elements, and on-site setup and breakdown, as agreed with each client.

Booking & Confirming Work

Once we confirm availability and your styling brief is agreed, a formal contract will be issued. The scope of work, fees, and key dates (e.g., setup and collection) will be detailed in writing.

Dates are not guaranteed until a signed agreement is in place.

Changes & Cancellations

We understand plans can change. If you need to cancel or postpone your event, please let us know in writing as early as possible. We'll always aim to be flexible where we can, but late cancellations may incur charges depending on the timing and costs already incurred.

Hire Items & Responsibility

Any items hired from us remain the property of Strawberry Maple. You are responsible for their care during your event and for ensuring access is provided for collection at the agreed time. Any damages or missing items may be chargeable.

Photography & Portfolio Use

We may photograph our work at your event for use on our website, social media, or marketing materials. If you’d prefer us not to use your images, just let us know in writing.

Liability

We take the greatest care in all we do, but cannot be held responsible for:

  • Delays caused by venue access or third-party suppliers

  • Requests made directly to our team by individuals other than the client

  • Acts of nature or force majeure beyond our control

Intellectual Property

All designs, styling concepts, wording, and visuals created by Strawberry Maple remain our intellectual property unless otherwise agreed.

Legal Jurisdiction

These terms are governed by the laws of England and Wales.

Contact Us

If you have any questions about these terms, or would like to request a full contract before booking, please get in touch:

Strawberry Maple
Email: andrew@strawberrymaple.co.uk
Address: 66 Waun Road, Loughor, Swansea, SA4 6QN