Privacy policy

Effective Date: 1st January 2025

At Strawberry Maple, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Strawberry Maple
Website: www.strawberrymaple.co.uk
Email: andrew@strawberrymaple.co.uk
Registered Address: 66 Waun Road, Loughor, Swansea, SA4 6QN

We are a luxury wedding styling and floral design company based in the UK.

What Data We Collect

We may collect and process the following types of personal data:

  • Name, email address, and phone number (via contact forms or email enquiries)

  • Event details such as venue, date, and styling preferences

  • Billing and delivery addresses (for contracted clients)

  • Technical data such as IP address, browser type, and browsing behaviour (via cookies)

We do not collect sensitive personal data unless voluntarily provided for accessibility or dietary needs in event planning.

How We Collect Your Data

  • When you submit an enquiry via our website contact form

  • When you email or call us directly

  • When you become a client and enter into a service agreement

  • Through cookies when you browse our website

How We Use Your Data

We use your personal data to:

  • Respond to enquiries

  • Provide quotes, proposals, and contracts

  • Deliver services for your event

  • Maintain internal records and legal compliance

  • Improve website performance and user experience

We will never sell or share your personal data for marketing purposes without your explicit consent.

Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases to process your data:

  • Consent – for enquiries submitted through the website

  • Contract – to fulfil our services as agreed with clients

  • Legitimate interests – to improve website functionality and respond to enquiries effectively

  • Legal obligation – where we are required to keep financial records

How We Store and Protect Your Data

  • Your data is stored securely on password-protected systems and devices.

  • Any paper records (e.g., signed contracts) are kept in locked storage.

  • We only retain personal data for as long as necessary to fulfil the purposes outlined in this policy.

Cookies

Our website uses cookies to collect basic browsing data to enhance your experience.
You can control or disable cookies through your browser settings.

We use:

  • Google Analytics (for anonymous website usage data)

By continuing to use our website, you consent to our use of cookies unless you disable them.

Your Data Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time (if applicable)

  • Object to or restrict data processing

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise any of your rights, please contact us at: [Insert contact email]

Third Parties

We only share your data with third-party providers when essential to delivering our services (e.g., venue coordination or delivery services). These parties are GDPR-compliant and only process your data as necessary.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Strawberry Maple
Email: andrew@strawberrymaple.co.uk
Address: 66 Waun Road, Loughor, Swansea, SA4 6QN